OPTUM PIERCE BEHAVIORAL HEALTH ORGANIZATION

Crisis Line: 800-576-7764 TTY: 711 24 hours a day, 7 days a week

211 
An easy to remember phone number for people to call for health & human service information & referrals & other assistance to meet their needs. Dial 211 on your phone.

Beginning January 1, 2019, mental health and substance use treatment will no longer be provided by Optum Pierce Behavioral Health Organization (BHO). Instead, your Apple Health plan will cover your medical and mental health and substance use treatment. This change will not reduce any of your benefits. Pierce County residents enrolled in an Apple Health plan will continue to have access to all the same services you currently do but Washington state will pay for them differently.

The four Apple Health plans availabe in Pierce County are

  • Amerigroup
  • Coordinated Care
  • Molina Healthcare
  • United Healthcare of Washington

Clients enrolled in these plans do not need to do anything. If you are currently enrolled with Community Health Plan of Washington, you will automatically be enrolled in one of the plans listed above.

If you have questions, please contact the Health Care Authority at 1-800-562-3022 or via email at askmedicaid@hca.wa.gov.

Common questions about this transition can be found here.

Information in Spanish and Vietnamese can be found by clicking each language.

OPTUM NONDISCRIMINATION NOTICE AND LANGUAGE SERVICES

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