Crisis Line: 800-576-7764 TTY: 711 24 hours a day, 7 days a week

An easy to remember phone number for people to call for health & human service information & referrals & other assistance to meet their needs. Dial 211 on your phone.


Did you know there are many helping hands in the Optum Pierce BHO community? Whether it’s housing, food, clothing, or transportation, there are a variety of resources available to you in Pierce County. Select a resource below to find out more information.

WASHINGTON STATE RECOVERY LINE is a new consolidated help line open 24 hours a day for crisis intervention and referral for substance use, problem gambling, and mental health - call them at 1-866-789-1511 or 206- 461-3219 (TYY)


NOURISH PIERCE COUNTY FOOD BANKS provide nutritious food and support services to people in need with compassion, dignity and respect. Please visit their website to find resources and locations near you.


ACCESS POINT 4 HOUSING offers a central point of entry for households experiencing homelessness or who will be homeless within 72 hours. Individuals & families receive resources to secure housing & other needed services.

Mailing address: 901 South 13th Street, Tacoma, Washington 98405
Telephone number: 1-253-682-3401
Email address:
HOURS:  Monday through Friday 9AM-12PM & 1PM-3PM

YWCA Pierce County provides safe shelter and comprehensive services for survivors of domestic violence, for women and children.
Confidential 24 hours a day, crisis line: 1-253-383-2593

Family Permanency Project assists with resources for women or women with children who have fled domestic violence. Confidential to call: 1- 253-272-4181 extension x229


ADULT PROTECTIVE SERVICES offers resources anytime day or night to report concerns at (877) 734 6277 or 1-866-ENDHARM.  


CHILD PROTECTIVE SERVICES are available through Washington State Department of Social and Health Services and they are committing to transform lives by protecting children and promoting healthier families through strong practice and strong partnerships with the community and tribes. Contact them at any of the following telephone numbers:
Daytime: 1- 888- 235-7638
Ever Day/Night: 1- 866-END-HARM (24 hrs/day, 7 days/wk)
Weekends: 1- 800-562-5624
TTY: 1- 800- 624-6186 (TTY)


Paratransit Services provides Non-Emergency Medical Transportation (NEMT) brokerage services under contract with the State of Washington's Health Care Authority (HCA). Services include door to door trip coordination and scheduling as well as the distribution of bus passes from local municipalities to qualified recipients.

Call at least 2 business days before your medical appointment: 1 -800- 925-5438 or TTY: 1 (800) 934-5438. Please note, urgent and/or unplanned appointments do not require 2 day notice.
Hours: Monday through Friday 7AM - 7PM

works to make it easier for seniors, individuals with disabilities, and people with low income to get to work or school, medical or social service appointments, shopping, recreation, and social activities.